This website is operated by Saguna Baug Agro Tourism Pvt Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Saguna Baug Agro Tourism Pvt Ltd. Saguna Baug Agro Tourism Pvt Ltd offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Saguna Baug Agro Tourism Pvt Ltd, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless Saguna Baug Agro Tourism Pvt Ltd and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 – SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 – ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India and jurisdiction of Jaipur, Rajasthan

SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at contact@sagunabaug.com

Saguna Baug (including our Agro-tourism services at Saguna Baug and our e-commerce platform) values your privacy and is committed to protecting your personal information. This policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website, make a purchase, or visit our Agro-tourism destination.

SECTION 1 – What Information Do We Collect?

When you interact with us whether through booking a farm visit, purchasing a product, or signing up for updates—we may collect:

• Your name, address, email, phone number, Date of Birth, Date of Anniversary etc.
• Government identification such as Aadhaar (for Indian visitors) or Passport (for foreign visitors) for verification and compliance purposes
• Payment information (processed securely via third-party gateways)
• Browsing data (IP address, device info, and cookies)
• Preferences related to bookings, services, or purchases
• CCTV footage recorded at our premises for safety and security purposes

This information helps us fulfil your requests, improve your experience, and provide relevant updates.

SECTION 2 – Communication Consent

How do you give consent?
By providing personal information to book a stay, complete a transaction, or subscribe to updates, you give us permission to use that information for the stated purpose.

What will we contact you for?
With your permission, we may send you:

• Emails, social media messages, or internet messaging app updates (e.g., WhatsApp)
• Postal mail about farm events, special experiences, promotions, or new products

How to withdraw consent?
You may withdraw your consent at any time by contacting us at:
📧 contact@sagunabaug.com

SECTION 3 – Disclosure of Information

We may disclose your personal information:

• If required by law or court order
• If you violate our Terms of Service, please check Do’s & Don’ts
• Any data or video footage of individuals who have checked in will not be shared with any third party under any circumstances, unless accompanied by a police officer with valid official documentation.

SECTION 4 – Payments

Payments for our products and services are securely processed through Razorpay. Your card details are never stored on our servers. Razorpay complies with PCI-DSS standards, ensuring safe and encrypted transaction processing.

For more details, please read Razorpay’s policies: https://razorpay.com

SECTION 5 – Third-Party Services

We may use third-party providers to process payments, manage communication, or analyze visitor traffic. These providers collect and use data only as necessary to perform their services.

We encourage you to review their privacy policies for clarity, especially if services are hosted in other legal jurisdictions.

External Links:
Links from our website may lead to third-party sites. We are not responsible for their privacy practices and recommend reviewing their policies.

SECTION 6 – Data Security

We take reasonable steps to protect your information using industry-standard practices. While no system is 100% secure, we aim to protect your data from unauthorized access, misuse, or loss.

SECTION 7 – Cookies

Our website uses cookies to maintain session data and improve user experience. These cookies do not personally identify you and are not shared with third parties for advertising.

SECTION 8 – Age of Consent

By using this site, you confirm that you are of the legal age of majority in your area of residence, or that you are the legal guardian of a minor and have consented to their use of our services.

SECTION 9 – Changes to this Policy

We may update this Privacy Policy from time to time. Changes take effect immediately upon being posted. Material changes will be announced clearly on our site.

If Saguna Baug is acquired or merged with another business, your information may be transferred to the new owners to continue service provision.

After we receive your order, we will ship the same within 2 days and you will receive the order with 5-7 working days.

Once an order is confirmed, Saguna Baug will not accept return or refund requests. However, in any of the below situations, we are more than happy to work with our patrons to find an amicable solution that is fair to all parties.

In case of spoiled product

• Saguna Baug needs to be notified of spoilage of product within 5 days from delivery date via email to products@sagunabaug.com
• In the email, order number, date of packaging/ date of manufacture, clear images or video of the product to be shared.
• We will issue the refund amount within 2 working days from the date of notification from the user.
• We will be unable to accept returns due to variance in taste, texture, colour or aroma. This is because our products are completely natural and made mostly by hand so no two batches will be identical. No compromise is made in the natural production process, use of best and natural ingredients and we will ensure that maximum nutritional value is retained
• We will work with you on providing an amicable solution.
• Product will be replaced after due investigation and diligence and we assure a fair outcome at all times.
• Email will be responded to within 24-48 hrs, and full assistance will be provided thereafter.

In case of Damaged product 

• Saguna Baug needs to be notified of damaged product within 5 days from delivery date via email to products@sagunabaug.com
• In the email, order number, image of invoice, 1 outer box image, 2 clear images of damaged product to be sent.
• In case of multiple item shipments, only the affected product can be returned and replaced.
• We will be happy to re-send and replace the product(s) promptly and we will work with you on providing an amicable solution.
• Email will be responded to within 24-48 hrs and full assistance will be provided thereafter.

In case of Missing product

• Saguna Baug needs to be notified of missing product within 2 days from delivery date via email to products@sagunabaug.com
• In the email, order number, image of the invoice, 1 outer box image, 2 clear images of the opened box with all items received to be sent.
• We will be unable to accept a refund request. But, we will be happy to promptly re-send the missing product
• Email will be responded to within 24-48 hrs and full assistance will be provided thereafter.

Cancellation Terms:

• Full Refund: Cancellations made 14 days or more before the check-in date are eligible for a 100% refund.
• No Refund: Cancellations made within 14 days of the check-in date are non-refundable.

Please note:

• All cancellations must be submitted in writing via email or through our official booking platform.
• Refunds (where applicable) will be processed within 15 business days.
• Please Go through the Do’s & Don’ts at Saguna Baug

We welcome pets in our property, but we expect their human parents to take full responsibility for their behavior and well-being. Please read and agree to the following terms before bringing your pet onto our premises:

1. Pet Behavior and Hygiene

• Aggressive, noisy, or unhygienic pets will not be tolerated and may result in immediate removal from the property.

• Pets must be well-groomed and free of fleas, ticks, and other parasites.

2. Pet Accommodations

• Pets will be provided with separate beds, which must be used at all times.

• Pets are not allowed on human beds or furniture.

3. Pet Food and Supplies

• Pet food and supplies are the sole responsibility of the pet owner.

• The property does not provide pet food or supplies.

4. Damage and Liability

• The pet owner is liable for any damage caused by their pet to the property, its contents, or other people.

• The pet owner must compensate for any damages or injuries caused by their pet.

5. General Terms

• The property reserves the right to modify or terminate this pet policy at any time.

• By bringing a pet onto the property, the pet owner acknowledges that they have read, understood, and agreed to comply with this pet policy.

Please sign and return a copy of this pet policy to confirm your understanding and agreement.

Please Go through the Do’s & Don’ts at Saguna Baug

Saguna Baug is a nature-based learning and recreational space, and we are always happy to host children and students. To ensure a safe, educational, and enjoyable experience for all, we request that the following guidelines be followed:

1. Supervision

• Children and students must be accompanied and supervised at all times by parents, teachers, or designated guardians.
• Our staff is available to assist, but primary responsibility lies with the accompanying adults or institutions.

2. Activity Participation

• Some activities may have age, height, or safety restrictions. Please check with our team before participation.
• Activities involving animals, water bodies, or farm equipment must be done only under adult supervision.

3. Behaviour Expectations

• Children and students are expected to behave respectfully toward nature, animals, farm staff, and other guests.
• Running near ponds, damaging plants, crops, or any part of the agricultural yield, teasing animals, or causing disturbance is strictly prohibited.

4. Educational Visits

• We offer guided experiences for school and college groups. Prior booking is required for structured tours, educational talks, or hands-on activities.
• Teachers or group leaders are expected to maintain discipline and ensure group cooperation during sessions.

5. Meals & Accommodation

• Child/student-friendly meals and accommodations may be arranged on request.
• Age-based pricing and special packages for school or college groups are available please contact our team for details.

6. Health & Safety

• Please ensure all children/students are in good health before visiting.
• Inform us in advance of any medical conditions, allergies, or special needs so we can support accordingly.

7. Liability

• Saguna Baug is not responsible for any injuries, illness, loss, or accidents involving children or students during or after the visit.
• All belongings must be managed by the visitors themselves. We do not take responsibility for lost or damaged items.

Let’s work together to create a safe, memorable, and enriching rural experience for our young guests! 🌾📚

Welcome to our farm!
To ensure a safe, respectful, and enriching experience for everyone, we request all guests to kindly follow these guidelines.

DO’s

• Inform Us of Any Health Conditions or Allergies: Please notify our team in advance if you have any medical conditions, food allergies, or special requirements so we can take the necessary care. Kindly note that Saguna Baug is an active agricultural farm, and wheelchair access may not be possible in all areas.
• Check Your Vehicle Before Visiting: Our location is in a rural area, and the roads leading to the farm pass through several villages. These roads can be narrow and crowded, especially during holidays. Please ensure your vehicle is in good condition and your driver is well-rested.
• Respect Nature: Enjoy the natural surroundings without disturbing plants, animals, or the ecosystem.
• Ask & Learn: We love sharing knowledge! Feel free to ask our team about farm activities, agricultural techniques, or local traditions.
• Enjoy Maharashtrian Cuisine: We serve freshly prepared, traditional Maharashtrian meals—most ingredients are sourced directly from our farm. As we focus on local food, we are unable to offer non-local or Western-style menus.
• Supervise Children: Please ensure children are always accompanied, especially near ponds, animals, or farming equipment.
• Use Waste Bins: Help us maintain a clean environment by disposing of litter and recyclables in the designated bins.
• Drive Slowly: Please drive carefully while passing through villages and within the farm premises. Rural roads are often shared with people and animals, and it’s common for them to enter the roadway unexpectedly. Be especially cautious of brown-coloured dogs and buffaloes, which can be difficult to spot and are a common cause of accidents in such areas.
• Respect Local Culture and Language: We request all guests to be respectful of local traditions, customs, and language while interacting with staff and villagers.
• Women’s Comfort & Safety: We maintain a safe, inclusive, and respectful environment for all women guests and staff. Please ensure appropriate behaviour at all times.
• Use Your Imagination and Intelligence While Interacting: Be thoughtful and mindful when making new friends or meeting people. Every interaction shapes the experience—make it a meaningful one.
• Visit the River or Go Boating Only with a Guide: For your safety, do not visit the river or enter boats without being accompanied by an authorized staff member or guide.
• Carry Appropriate Clothing and Essentials: Please dress comfortably and seasonally (e.g., light cotton clothes in summer, warm layers in winter). We also recommend bringing a personal first aid kit, insect repellent, any prescribed medications, and sun protection such as caps, sunglasses, and sunscreen. Don’t forget a refillable water bottle, farm-appropriate shoes, and extra clothing for swimming or outdoor activities.

Please note: There is no chemist shop nearby, so come prepared for minor emergencies.

• Follow Pet Policy for an Enjoyable Trip: If you’re traveling with pets, keep them leashed, clean up after them, and respect farm rules to ensure a safe and happy experience for all.

DON’Ts

• Do Not Litter: Please dispose of all trash and waste in the designated bins to help us maintain a clean and eco-friendly environment.
• Avoid Bringing Jewellery or Valuables: We recommend not carrying expensive items such as jewellery, gadgets, or large amounts of cash. The farm is not responsible for any loss, theft, or damage.
• No Smoking, Alcohol, Hookkah or Illegal Substances: These are strictly prohibited anywhere on the property for the safety and comfort of all guests.
• Keep Noise Levels Low: Loud music, shouting, or disruptive behaviour disturbs the peaceful rural setting and fellow visitors. Please maintain a calm atmosphere.
• Do not take photographs of fellow guests without their permission.
• Do not handle or touch children without the consent of their parents or guardians.
• Do Not Pluck Fruits or Flowers: Kindly refrain from picking anything on the farm unless permitted by the staff.
• Do Not Enter Restricted Areas: For your safety, please avoid entering restricted areas. These zones may contain farm animals, open water bodies, or active farm equipment, which can pose serious risks. Always follow staff instructions.
• No Open Fires or Unauthorized Cooking: Lighting fires or cooking outside of designated areas is strictly prohibited due to safety concerns.
• Do Not Feed Animals Without Permission: Our animals are on special diets and routines. Please ask staff before approaching or feeding them.
• No Rash Driving: Drive cautiously, especially in and around the village and farm areas. Be alert for people, livestock, and other vehicles.
• Weapons Strictly Prohibited: Carrying firearms, knives, or any weapons is not allowed on the property. Exception is granted only to authorized government security personnel, who must declare their firearms (Weapon) at the reception.
• Do Not Damage Property: Guests will be held responsible for any damage caused to rooms, furniture, equipment, or other farm infrastructure.
• No Late Check-Outs: Please vacate rooms as per the scheduled check-out time. Delays may inconvenience incoming guests and may incur extra charges.
• No Commercial Photography or Filming Without Permission: Personal photos are welcome, but any commercial shoots, influencer content, or professional video production must be pre-approved by management.

General Terms

The property reserves the right to modify or terminate this pet policy at any time.

By making a booking into our property we understand that you have gone through list of dos and don’ts .

Thank You for Being a Responsible Guest!
Let’s work together to create a memorable and meaningful experience for you and future visitors. Our team is always here to help just ask!

1. The minimum age for check-in is 18 years.
2. Minors will not be permitted to share accommodation with members of the opposite sex.
3. A valid government-issued ID is mandatory at the time of check-in
4. Disclaimer: Information presented on our website, social media platforms, brochures, signage, or any other promotional material is subject to change. Certain activities or features may not be available on the day of your visit to Saguna Baug due to maintenance, seasonal variations, or operational considerations. We appreciate your understanding.
5. In order to modify your booking please contact us on contact@sagunabaug.com before 15 days of your check-in Date.

Food Policy

1. Traditional Maharashtrian Cuisine
   All meals at Saguna Baug are prepared in our traditional kitchen, using authentic Maharashtrian spices and cooking methods to reflect the local culinary heritage.
2. Locally Employed Kitchen Staff
   Our kitchen team primarily consists of women from nearby villages, promoting local employment and community involvement.
3. Separate Utensils for Veg & Non-Veg
   We maintain strict hygiene protocols, including the use of separate utensils for vegetarian and non-vegetarian food preparation and service.
4. Special Dietary Options
   Jain food and fasting (upvas) meals are available on prior request. Guests are requested to inform us in advance for such requirements.
5. Simple, Nutritious Meals
   Our menu is simple and nutritious, typically including two Vegetable preparations, Chapati, Dal-Rice, Papad, Pickle, Salad, and one Sweet dish. We do not offer an extensive variety.
6. Eco-friendly Cooking Fuels
   Cooking is done using eco-conscious fuels such as firewood, bio-gas, and LPG to reduce our environmental impact.
7. Zero Food Waste
   We follow a zero-waste policy. Any leftover food is responsibly utilized in our aquaculture systems, ensuring sustainability.
8. Local Vendors For bakery Products
   All bakery items like bread and biscuits are sourced from local vendors to support small-scale businesses in the area.
9. Outside food is not allowed under general bookings. We strive to maintain hygiene and a consistent experience for all our guests.

Guests are kindly requested to inform us in advance of any food allergies, intolerances, or medical conditions requiring specific dietary timing (e.g., diabetes-related meal schedules). This information should be shared at least 24 hours prior to check-in by emailing us at contact@sagunabaug.com. This helps us ensure your meals are safe and suitable during your stay.

Water Policy

1. Drinking Water Availability
   Clean drinking water is provided at multiple points across the premises in 20-litre plastic containers for guest convenience.
2. In-house Purification
   All drinking water is purified on-site using our own RO plant. This purified water is distributed free of cost to our staff and nearby schools as well.
3. Safe Cooking Water
   Water used for food preparation and making sharbat is purified RO water to ensure health and safety.
4. Ice Usage
   Ice used in food and beverages is sourced from a local vendor, as we do not produce it on-site.
5. Non-potable Utility Water
   Water used in washrooms is drawn directly from the river and passed through basic filtration. While suitable for cleaning purposes, it is not safe for drinking and may appear discoloured during monsoon or sand-mining activity.
6. Bottled Water Option
   Packaged drinking water is available for purchase at our in-house shop for guests who prefer bottled options.